Privacy Policy

As a user of the Site, you ("you" or "user") are valued by Instrumentation Sales & Rentals, ("ISR"). ISR is committed to protecting the personally identifiable information ("Personal Information") provided by and collected from you on the Site in connection with the services offered by ISR.

What personal information does ISR collect from site users?

We may receive and store the Personal Information that you provide to us on an on-line form, or give to us in any other way. You can always choose not to provide some or all of the Personal Information we ask for.

How do we use your personal information?

ISR uses the Personal Information you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you contact us by e-mail, will we use the Personal Data you provide to answer your question or resolve your problem. ISR also uses your Personal Information to help us improve the Content and usefulness of the Site, to better understand our customers and markets, and to improve our products and services. ISR may also use your Personal Information to contact you, electronically or otherwise, in the future to tell you about products or services we believe will be of interest to you, in which case, you will be provided with a means of opting out.

Does ISR share the information that it receives?

We are not in the business of selling information about our users. We consider this information to be a vital part of our relationship with our customers and we treat it with great care and respect. There are, however, certain circumstances in which we may share your Personal Information with certain third parties, as set forth below.

 (a)  Marketing: We may use any statements that you communicate on the site regarding ISR or any of our products and services for advertising or marketing purposes.

 (b)  Agents: ISR, like many companies, may hire other companies to perform certain functions, such as mailing communications. When we employ another company to perform a function of this nature, we only provide them with the Personal Information they need to complete the task and we endeavour to prohibit them from using that Personal Information for any other purpose.

 (c)  Business Transfers: As we develop our business, we might sell or buy businesses or assets. In transactions such as these, Personal Information may be one of the transferred business assets.

 (d)  Protection of ISR and Others: We may release account and other Personal information when we believe that such release is appropriate to comply with legal requirements, protect the rights, property or safety of our users, ISR or others, or enforce our Terms of Use and other agreements. In addition, we may exchange information with other organizations for fraud protection and risk reduction.

 (e)  Public Areas: Any submissions that you make to Public Areas will be public. ISR does not control, and is not responsible for, the actions of other users of the Site with respect to any information you post in Public Areas. In addition, information that you submit to Public Areas may be collected and used by others to send you unsolicited messages and for other purposes.

How secure are on-line purchases?

ISR is a secure site, verified by Entrust, Inc. Consequently all information to and from our site is encrypted. All on-line purchases are processed by a secure site which is tested weekly in order to ensure that it is hacker safe.

How secure is my Credit Card information?

Your credit card information could not possibly be safer because we do not store your credit card information on our website. In fact, we do not electronically store your credit card information period. Our policy is to process and delete credit card information. Hackers cannot steal your credit card information from us because we do not store it. For your convenience, and only if you specifically request it, we will keep a printed copy of your credit card number in your file, out of the reach of hackers.

How secure is information about me?

ISR does not store your Personal Information on our website. Information like names and phone numbers are stored elsewhere, out of the reach of anyone who might succeed in breaching our security.

Links to third party sites

You may be able to access Third Party Sites available through links from this Site. You understand and agree that your use of such Third Party Sites will be governed by the privacy policies of those sites and not by this Privacy Policy. ISR shall not be responsible for the actions of any Third Party Site operators.


ISR does not knowingly collect Personal Information from children under the age of 13. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information on this Site without their permission.

Terms of use, notices, and revisions

If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages and application of the law of the Province of Ontario. Our business and Site change constantly, as does our Privacy Policy. Our use of Personal Information that we receive and store is subject to the Privacy Policy in effect at the time of our use of such Personal Information. If we decide to change our Privacy Policy, we will post the revised Privacy Policy on this Site. This Privacy Policy has been updated on the date indicated below. - Privacy Policy
Last Updated: February 9, 2020